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ChatBatt
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WhatsApp COD automation for online brands in Pakistan

Confirm every COD order on WhatsApp before it ships.

ChatBatt messages every cash-on-delivery buyer on WhatsApp to confirm, fix the address or cancel, before your courier picks the parcel up. An AI agent answers in Urdu, Roman Urdu and English, and your whole team works from one inbox.

Start free Book a demo
  • Free plan, no card
  • Shopify & WooCommerce
  • Official WhatsApp Business Platform
Official WhatsApp Business PlatformBuilt by ConfiaTech, a Meta Tech Provider
Shopify & WooCommerceNew COD orders sync on their own
Urdu, Roman Urdu, EnglishAI replies in the buyer's own language
Keep your WhatsApp appBusiness app and ChatBatt on one number

The COD problem

Stop fake COD orders before the courier picks up. A refused parcel costs you twice.

01

Courier charges both ways

You pay delivery out and the return back, and earn nothing on the order.

02

Stock stuck in transit

Items you could have sold sit in a courier warehouse for days.

03

Hours on the phone

Your team calls buyers who don't pick up, one order at a time.

Your return costFill in your numbers
%
Rs
You lose every monthRs —

Count courier fees both ways plus packing. Your numbers stay in your browser.

Start confirming orders free

How it works

Three steps. No more confirmation calls.

  1. 01

    Connect your store and number

    Link Shopify or WooCommerce and your WhatsApp number. New COD orders start flowing in.

    Shopify WooCommerce WhatsApp number
  2. 02

    Buyers confirm in one tap

    Each new order gets a WhatsApp message with Confirm, Change address and Cancel buttons.

    Please confirm your order
    #KA-2421 · Rs 4,600 · COD
    Confirm order
    Change address
    Confirm order ✓✓
  3. 03

    Ship only confirmed orders

    Every order is tagged in your store, so your team packs only what buyers said yes to.

    #KA-2421Confirmed
    #KA-2422Address changed
    #KA-2423Cancelled

One WhatsApp number, your whole team

More than confirmations. Every buyer question, answered.

An AI agent that talks like your buyers

Answers questions on price, size and delivery in Urdu, Roman Urdu or English, from your own product details. Hands the chat to a person when it should.

Ye suit medium size mein available hai?4:12 pm
AI reply
Ji haan, medium available hai. Order karna ho to yahin bata dein.4:12 pm

One shared team inbox

Everyone answers from the same number. Assign chats, leave notes, and never reply twice to the same buyer.

SM
Sana M.Can I change the colour to maroon?
Hira
BH
Bilal H.Parcel kab tak pohanchega?
NewAI
AR
Ayesha R.Order confirmed, thank you
Usman

Abandoned cart reminders

A polite WhatsApp nudge to buyers who left at checkout, with their cart one tap away.

You left something behind
Your lawn suit is still in your cart. Complete your order before it sells out.Example · 1 hour after checkout
Order placed · Rs 6,200

Order updates and broadcasts

Shipped, out for delivery, delivered: sent automatically. Plus broadcasts to customers who opted in.

Order confirmedMon
Handed to courierTue
Out for deliveryWed
See all features

Pricing

Start free. Upgrade when it pays for itself.

  • Free plan to confirm your first COD orders
  • Paid plans add AI replies, seats and broadcasts
  • Meta's WhatsApp message fees shown separately, no surprises
  • Installed from the Shopify App Store? You pay through your Shopify bill
Start free Compare plans

Beta programme

Running a COD store in Pakistan? Join the beta.

We're onboarding a small group of stores now. Our team sets ChatBatt up with you and tunes the messages to your buyers.

Apply for the beta

Questions

Good questions. Straight answers.

What is ChatBatt?

ChatBatt is WhatsApp automation software for Shopify and WooCommerce stores. It confirms cash-on-delivery orders on WhatsApp before they ship, answers buyer questions with an AI agent trained on the store's own details, and puts every chat in one shared team inbox. It runs on the official WhatsApp Business Platform.

Made for
COD e-commerce businesses
Works with
Shopify, WooCommerce
Languages
Urdu, Roman Urdu, English
Developed by
ConfiaTech, a Meta Tech Provider
Based in
Islamabad, Pakistan
What is WhatsApp COD order confirmation?

A WhatsApp message sent to the buyer right after a cash-on-delivery order is placed. The buyer taps Confirm, Change address or Cancel, so you only ship orders the buyer has agreed to accept. It replaces manual confirmation calls.

How much does the WhatsApp Business API cost in Pakistan?

There are two parts. Meta charges per delivered message, by category (marketing, utility, authentication, service) and country. Since 1 October 2026, service replies in Pakistan are charged too, with the first 1,000 a month free per number. Your ChatBatt plan is separate: start free and upgrade when you need more.

How do I stop fake COD orders?

Ask every buyer to confirm on WhatsApp before you dispatch. Orders that are never confirmed, have a wrong address or get cancelled stay off the courier, so you stop paying for parcels that come back.

Can the AI reply in Urdu and Roman Urdu?

Yes. The AI agent replies in the language the buyer writes in: Urdu, Roman Urdu or English. It answers from your own product details and passes the chat to your team when it should.

Can I keep using the WhatsApp Business app?

Yes. ChatBatt supports the WhatsApp Business app and the API on the same number, so you keep your chats and contacts. You can also connect a new number to the API only.

Will my number get banned?

ChatBatt is built by ConfiaTech, a Meta Tech Provider, on Meta's official WhatsApp Business Platform, not an unofficial bulk-sending tool. Confirmations and updates go to buyers who ordered from you, and broadcasts only go to customers who opted in, which keeps your number in good standing.

Get started

Ship the orders that arrive. Start free today.

Start free Book a demo