Features

Powerful features. Simple to use.

Everything you need to turn a WhatsApp number into a 24/7 sales and service engine — nothing you don't.

Team Inbox

One inbox. Every conversation. Zero chaos.

ChatBatt unifies WhatsApp into a shared workspace your team can actually manage.

Shared inbox across every seat on the plan
Assign a chat to a specific agent, or let the system auto-assign
Tag conversations, drop internal notes, add quick replies
Mobile and desktop — same thread, same context

Sara · New orderHi! Is the queen-size mattress still in stock?

Open

Ahmed · ReturningIs my order #2148 on the way?

Sales

Fatima · LeadDo you have the embroidered kurta in large?

Hot

AI Agents

An AI colleague trained on your own docs.

Create one or several agents, pick when they reply, feed them a knowledge base.

Upload FAQs, policies, product sheets — the agent reads them before every reply
Pick a trigger: every message, specific keywords, or outside business hours
Growth plan: AI confirms stock and places the order inside chat
One AI reply = one credit. Hand-offs and holding replies are free

Agent name

Shop Helper

Knowledge base

faq.pdf · returns.md · catalog.csv

Trigger

Reply to every customer message

Save & test

Automation Flows

Rules that run while you sleep.

A no-code builder that fires on real store and chat events.

Trigger on keyword, order placed, status changed, or cart abandoned
Branch on tags, time of day, or custom conditions
Send templates, assign agents, update status, wait, or hand off to AI
Live execution log so you can see exactly what fired and why

Trigger: order status = shipped

Send template: order_shipped

Wait 48h for delivery confirmation

If no reply → ask for review

Products & Orders

Your Shopify or WooCommerce storefront, inside WhatsApp.

Catalog sync, COD confirmation, prepaid conversion, status updates — all in chat.

Two-way Shopify + WooCommerce sync, with multi-store on Growth and up
Confirm cash-on-delivery over WhatsApp before shipping — kills fake orders
Growth and up: offer a one-tap COD-to-prepaid payment link
Order updates (confirmed, shipped, out for delivery, delivered) go out on their own

Premium Tea Set
Qty 1

PKR 3,200

Honey Jar 500g
Qty 2

PKR 1,600

Total · CODPKR 4,800

Broadcasts & Templates

Reach the right customers, respect the quiet ones.

Send approved WhatsApp templates to tagged segments with full compliance.

Submit, review, and sync Meta-approved templates in-app
Audience modes: everyone, by tag, or a hand-picked list
Preflight check for opt-in, risky phrases, and account health
Delivery, read, reply, and opt-out tracked per recipient — exportable to CSV

Audience

VIP · 2,384 contacts

Template

eid_promo_marketing

Send at

Tomorrow · 11:00 AM

Schedule broadcast

Live Analytics

Decisions, not dashboards.

The few numbers that actually move revenue, in one place.

Conversation volume, response time, delivery and read rates
Order funnel: inquiries → carts → confirmed → delivered
Meta fee meter and AI credit meter next to real-time usage
CSV export on every table that matters

Conversations this week

1,284

▲ 28% vs last week

07 Comparison

With ChatBatt vs. without.

The cost of doing nothing is paid in every missed message and every fake COD order.

Capability	Without ChatBatt	With ChatBatt
Response Time	Hours, sometimes days	Under 60 seconds, 24/7
Team Coordination	Forwarded chats, lost context	Shared inbox, internal notes
Lead Capture	Missed messages = lost revenue	Auto-greet + auto-assign
COD Confirmation	Phone tag, fake orders, lost margin	One-tap confirm inside WhatsApp
Order Updates	Manual copy-paste per order	Pushed automatically from Shopify / Woo
Reporting	No visibility, gut feel	Live dashboards, CSV export